AI Patient Assistant is an advanced tool powered by artificial intelligence that allows patients to book medical appointments independently—without contacting the reception.
The AI Patient Assistant analyzes the symptoms described by the patient and recommends the appropriate specialist along with available appointment times—both in-person and online. The system is fully integrated with the Medfile scheduling module.
Fast and convenient booking
– no need to call the reception.
24/7 availability
– book anytime, even on weekends.
Specialist matched to symptoms
– the system recommends the right doctor.
In-person or online appointment
– based on the patient’s preference.
No formalities
– no login or account creation required.
Integrated scheduling
– quick, error-free booking.
Book your appointment without calling or waiting on hold! Just follow a few simple steps to get help when you need it most:
Go to
www.medfile.pl/gabinety/
Click the chat bubble icon in the bottom-right corner of the screen
Start the conversation with the chatbot
Briefly describe your symptoms in your own words
The assistant will suggest a specialist and show available time slots
Choose a convenient appointment (in-person or online) and confirm your booking
AI Patient Assistant is the future of booking appointments—fast, always available, and fully automated. With AI technology, your patients gain easy access to care while reducing the workload on your reception. This solution combines modern tech with real-life needs of healthcare providers and patients.
Frequently Asked Questions
Yes, the AI Patient Assistant is available 24/7—you can use it anytime, including weekends and holidays.
Yes, the system analyzes the symptoms and recommends a suitable specialist.
No, you don’t need to log in or create an account. Just visit the website and start a chat.
You only need to briefly describe your symptoms, such as “headache and fever.” The system will suggest the right specialist and the nearest available times.
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