We provide constant access to technical support. Questions and suggestions about the system’s functionality are addressed by our IT specialists.


For our customers we guarantee full technical support of an experienced team of IT specialists, available 24 hours a day. These are programmers with over 14 years of experience in PHP, JavaScript, HTML, jQuery, Delphi, C++, Node.js and Python. We use state-of-the-art open source data gathering solutions (Pytho, Selenium, Twisted) and data analysis and forecasting using databases (Oracle, Postgres, MySql).


Our technical support team’s main task is to continually improve the capabilities of the infrastructure available to us, and to detect potential problems as quickly as possible, and in the event of a failure, to immediately restore the system to full efficiency.


We provide:

  • Telephone support
  • E-Mail support
  • Help system built into the software


We are open to questions and suggestions from our customers. We constantly try to improve our system, and to match medfile.pl to your specific needs.


Contact support

© BioStat 2018 Mapa Strony
Weryfikacja zgosności systemu z profilami IHE i standardami HL7 z platformą TUKAN.
eCRF.biz TM Labsites
Zgosność z RODO
990 zł
690 zł/rok*
990 zł
690 zł/rok*
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